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How can I contact support?

We are here to help! If you have any issues with your badges or need help with custom CSS, here is how to reach us.

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Written by Petras Nargela
Updated today

Method 1: In-App Chat (Fastest)

  1. Open the Snapp Trust Badges app in your Shopify Admin.

  2. Look for the Chat/Support icon in the bottom right corner of the screen.

  3. Send us a message, and our team will get back to you as soon as possible.

Method 2: Email Support You can also email us directly at [email protected].

  • Please include your domain (e.g., yourstorename.myshopify.com) and a description of your issue so we can locate your account and check your settings immediately.

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